SIAC - Serviço Integrado de Atendimento ao Cidadão

SIAC reaffirms the aims of the institution

Mário InacioLuanda-the concentration of a single physical space in the provision of various administrative and business sector services, public and private, as well as providing the user a high standard of care with quality and efficiency are part of the objectives of the Integrated Services Citizen Service (SIAC).

The reaffirmation was made on Thursday in Luanda, by the head of Department of public and private services of SIAC, Mario Ibrahim, on the margins of the seminar on "the African Public Service Day" held under the theme "the role of the public sector on women's empowerment, innovation and accessibility to service delivery systems". Mario Ibrahim stepped forward that the SIAC aims to bring the citizens of the State, to know their rights and duties, promoting citizenship.

"As a public institution with high standards of service and quality in the provision of public and private services give the need to fully meet the customer," he said.

Pointed out the bureaucracy or simplification of the provision of services, provision of appropriate environmental and physical condition to the citizen and Unification of standards of care in the public sector and in the private sector as some of the quality policies of the SIAC.

Part of this plan, respect for the wearer, legality in the exercise of its functions, professional competence, impartiality, transparency, accountability, fairness, effectiveness and efficiency.

Source: Angop

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